FAQ
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How do I book a reading?
After purchasing your reading, you may be asked to submit your birth information or questions.
What birth information do you need for astrology readings?
Please provide:
Full date of birth
Exact birth time
Birth location (city + country)
Are tarot and astrology readings for entertainment purposes?
Yes. All spiritual services, tarot readings, and astrological interpretations are intended for personal insight and entertainment purposes only.
Will I receive my reading instantly?
Delivery times vary depending on the depth and format of the reading. Please allow the stated turnaround time listed on the product page.
Tarot & Astrology Disclaimer
Tarot readings, astrology reports, compatibility analyses, spiritual consultations, and related services provided by Shirley's Apothecary are intended for personal insight, self-reflection, education, and entertainment.
These services should not be considered legal, financial, medical, psychological, or other professional advice.
Clients remain solely responsible for their own decisions and actions.
Shirley's Apothecary makes no guarantees regarding future events, predictions, or outcomes.
By purchasing these services, you acknowledge that all interpretations are subjective and that you accept full responsibility for how you use the information provided.
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Do you offer refunds on digital products?
No. Due to the instant-access nature of digital products and customized services, all digital sales are final.
What if I entered the wrong email address at checkout?
Please contact support as soon as possible so your order details can be corrected before fulfillment.
How can I contact you?
For inquiries, collaborations, or support, please use the contact form on the website or email the business directly.
Disclaimer
Products and services offered by Shirley’s Apothecary are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Please patch test products before full use.
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By accessing or using this website, purchasing our products, booking our services, or using any information provided through this website, you agree to these Terms of Use.
If you do not agree to these Terms, please do not use this website.
Products
Our botanical skincare, body care, agricultural, and wellness products are handcrafted in small batches using natural ingredients. Due to the nature of botanical ingredients, slight variations in color, texture, scent, or appearance may occur and do not constitute defects.
Customers are responsible for reviewing ingredient lists before purchasing.
We recommend performing a patch test before using any skincare or body product.
Services
Shirley's Apothecary offers skincare consultations, educational services, astrology readings, tarot readings, wellness consultations, and digital educational content.
These services are provided for informational, educational, personal development, and entertainment purposes.
Individual results will vary, and no guarantees are made regarding any outcome.
Intellectual Property
All website content, photographs, logos, graphics, artwork, educational materials, written content, product names, branding, and digital downloads are the exclusive property of Shirley's Apothecary.
No content may be copied, reproduced, modified, distributed, or sold without prior written permission.
User Conduct
You agree not to:
Use this website for unlawful purposes.
Attempt to interfere with website security.
Copy or reproduce our content.
Misrepresent yourself or submit fraudulent information.
Pricing
Prices may change at any time without prior notice.
Promotions, discounts, and limited-time offers may be modified or discontinued without notice.
Third-Party Links
Our website may contain links to third-party websites. Shirley's Apothecary is not responsible for the content, privacy practices, or policies of those websites.
Limitation of Liability
To the fullest extent permitted by law, Shirley's Apothecary shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.
Governing Law
These Terms shall be governed by the laws applicable to the operation of Shirley's Apothecary.
Contact
Questions regarding these Terms may be submitted through the contact information listed on this website.
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At Shirley's Apothecary, each product is handcrafted with care, and many of our services and digital offerings are customized specifically for each client. Because of the nature of our business, all sales are final.
No Returns
We do not accept returns on:
Skincare products
Botanical body care
Body oils
Botanical Soufflés
Cleansers
Fertilizers
Subscription boxes
Gift sets
Limited editions
Custom formulations
No Refunds
All purchases are non-refundable, including:
Physical products
Digital downloads
Astrology reports
Tarot readings
Gift cards
Consultations
Online programs
Memberships
Workshops
Classes
Subscription services
Appointments
Missed appointments, cancellations made after the scheduled appointment time, and no-shows are non-refundable.
Rescheduling may be offered at our discretion.
Damaged Orders
If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with photographs of the shipping box and damaged item.
Approved claims may receive a replacement item at our discretion.
Shipping Delays
We are not responsible for shipping delays caused by postal services, customs, weather, carrier disruptions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Chargebacks
Customers agree to contact Shirley's Apothecary before initiating a payment dispute or chargeback so that we may attempt to resolve any concerns.
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Shirley's Apothecary respects your privacy.
Information We Collect
We may collect:
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third-party payment processors)
Purchase history
Communications submitted through contact forms
How We Use Information
Your information may be used to:
Process orders
Provide customer support
Deliver digital products
Send order updates
Improve our website
Respond to inquiries
Comply with legal obligations
Payment Information
Payment information is processed securely through trusted third-party payment providers.
Shirley's Apothecary does not store complete credit card information.
Information Sharing
We do not sell your personal information.
We may share information only with trusted service providers necessary to operate our business, such as payment processors and shipping carriers, or when required by law.
Data Security
We use commercially reasonable measures to protect customer information. However, no online transmission or storage method is completely secure.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Contact us to exercise these rights.
Cookies
Our website may use cookies to improve functionality, analyze website traffic, and enhance your browsing experience. You can manage cookie preferences through your browser settings.
Changes
This Privacy Policy may be updated from time to time. Changes become effective when posted on this website.
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Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Remember your preferences
Improve website performance
Analyze website traffic
Support secure checkout functionality
You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
By continuing to use this website, you consent to the use of cookies in accordance with this Cookie Policy.
